autoproducer 5 vista crash

[Alexh4]

Hi I have Muvee auto producer 5. I had it on my xp maching and my motherboard crashed. so I retrieved my install from the hard drive and loaded it on my Vista Laptop. when i try to add music suchj as a aac file I get a crash. and mp3 are not recognized. I also had autoproducer 5 se pre installed on my vista and even that crashes. is the a patch update. it seems theres a bug, I though it was the install probaly from my xp , but once the same thing happen from the preinstall I ruled that out. any suggestions ?

[patrick]

Hi alexh4,

Kindly provide us the following information:

1) May I know what is the autoProducer version, build label and build number? (from autoProducer main screen,
click 'Help' -> 'about muvee autoProducer')
2) May I know if you are using music files which are purchased from an online store, like iTunes? Most of the online purchased music files are DRM-protected. Currently, muvee programs only work with music files which are not DRM-protected.(Digital Rights Management)