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Website for Downloading v.8 down?

PostPosted: Fri Dec 04, 2009 1:18 am
by adaniel
I have tried several times today to purchase Muvee Reveal v.8. The product is not moving to the cart and I am unable to make my purchase.

Re: Website for Downloading v.8 down?

PostPosted: Fri Dec 04, 2009 7:06 am
by DanBo
I forgot to mention when I bought my upgrade the other day the same thing happened to me.
It would not add to cart, but I did get it to get in my cart. I think I hit refresh on my browser and it worked.
My reveal 8 is working great. But I did experience the same add to cart problem.

Re: Website for Downloading v.8 down?

PostPosted: Fri Dec 04, 2009 7:11 am
by DanBo
I just tried it again and the same thing happened. What worked for me using IE 8 is to right click on the add to cart and click open in new tab or window (either one works).
Now I remember that's what I did to get it to work.
Are you using internet explorer 8?

Re: Website for Downloading v.8 down?

PostPosted: Fri Dec 04, 2009 8:31 am
by yihyeong
Hey adaniel, I have asked my colleagues and it seems like a random and rare problem which we did encounter a couple of times.

Can you try it in IE8 as suggested by DanBo?

Re: Website for Downloading v.8 down?

PostPosted: Fri Dec 04, 2009 9:43 pm
by adaniel
I finally did get the product. Thank you.

Re: Website for Downloading v.8 down?

PostPosted: Mon Dec 07, 2009 3:40 am
by yihyeong
adaniel wrote:I finally did get the product. Thank you.


Great! Thanks for the update :)