iwishyoulove wrote:I have attempted to burn several DVD's especially in the past two months and I have not been able to do it for a variety of reasons. One was because my Muvee was too long and I couldn't use a DL DVD with Muvee Reveal. Tonight I kept it within the normal DVD parameters and I still was unable to burn a DVD it said that it failed to created a directory. Please help me to fix this
Windows Vista Operating System.
Hi iwishyoulove,
Sorry to hear that you're having problems burning your muvees using our software. Would you be prepared to help? We'll ask you to generate some "logfiles" that hopefully will tell us what's going wrong on your PC and then send them to us. (Don’t worry: this isn't hard and only takes a few minutes and the logfiles don't contain any personal data from your PC.)
If you're prepared to do this, kindly follow the steps on the thread below(refer to the third section) and send me the log files at patrick at muvee dot com. Thanks!
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