Upgraded to Muvee Reveal X and it doesn't work! Please help!

[lostgirl]

I upgraded to Muvee Reveal X from Muvee Reveal and now I can not open the program. It stalls as soon as I open the program. I do get a little box in the middle of my screen with the Muvee Reveal X logo and then it freezes and an windows error box pops up and says "Exception error occurred! Details: could not load file or assembly 'Interop.WMPLib, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified." I hit okay on the error box and it goes away. The Muvee Reveal X box stays frozen on my screen until I restart my computer. What should I do? Remove the software and download again? If so, where can I find the link to download the software again?

Thanks for any help to fix this!

[patrick]

Hi Lostgurl,

I've sent you a private message. Kindly reinstall the program and follow the steps. Let me know if that will fix your issue.