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Reveal X crashes on save

PostPosted: Thu Nov 15, 2012 1:41 pm
by KevinAiles
I'm having a problem saving my muvee for burning to DVD.

I've tried MPG-1 and MPG-2.

I noticed a thread in these forums where someone described the same type of behavior on windows 7 and his solution(preview the muvee to let it buffer) did not work for me.

Every time I try to save it crashes.

Please help. The software says it is up to date when I check for updates.

I am running on Windows 7 with Reveal X.

Thanks,

Kevin

Re: Reveal X crashes on save

PostPosted: Fri Nov 16, 2012 9:50 am
by patrick
Hi Kevin,

So sorry to hear that you're having problems saving. When trying other formats like AVI / WMV, does the program crashes as well?

Re: Reveal X crashes on save

PostPosted: Sat Nov 17, 2012 1:02 am
by KevinAiles
I can output to WMV, but AVI is not an option since it would output a 37,000MB size file!

I'm not too sure that the WMV will suit my purposes right now. I'd prefer to output to MPG-2 direct, but I guess I'll have to work around for now.

Are there any updates I need to consider?

Thanks,

Kevin

Re: Reveal X crashes on save

PostPosted: Mon Nov 19, 2012 9:42 am
by patrick
Hi Kevin,

Can you please drop me an email[patrick at muvee dot com] so that we can check your issue properly and check your records as well. thanks!