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Redownload

Having technical problems with a muvee product? Get help and share tips here.

Moderator: patrick

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4 posts • Page 1 of 1

Redownload

Postby mlmurray on Sat Apr 27, 2013 1:38 pm

Hi. My harddrive died and I had to buy a new one and rebuild my machine. I later realized the my installer for Muvee was on that hard drive that will no longer spin up. I can't find anywhere on the site to redownload it, only trial versions. Where can I get the installer again?

Thank you!
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Re: Redownload

Postby patrick on Mon Apr 29, 2013 12:13 am

Hi mlmurray,

Can you please drop me an email at patrick at muvee dot com together with your order number and full name so that we help you retrieve the program. Thanks!
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Re: Redownload

Postby mlmurray on Thu May 02, 2013 2:24 am

Thanks for the response Patrick. But I really had to get my project done so I just bucked up and paid the $8 to re-download. I feel totally put-off by the deal, but it is what it is.
Thanks,
Matt
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Re: Redownload

Postby Dark Raven on Sat Jul 30, 2016 12:08 am

Hi Patrick you have helped me in the past. I have almost the same problem as mlmurray. My hard drive recently failed on me and I had to buy a new one and reinstall windows. I have got my Muvee 12 back up and running but I downloaded two style packs in the past Photo elegance and Action. Do I have to purchase these again or can I re download them from somewhere. I particularly need the Photo elegance one because it includes like my favourite style Classic Vanilla. Like many would agree this is the best style. I use it 90% of the time as often I'm looking for something simple but the plain is too simple. I like a nice transition where the photos and or video just blend into each other and your footage is full screen and the Classic Vanilla does all that. I have my licence codes for the two packs. Thanks Peter.
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