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Half screen blacked out

PostPosted: Wed Aug 14, 2013 7:05 am
by patrick
Many users may see half of your video preview chopped off (black banding) in muvee software products. This is caused by a bad patch from Microsoft Windows Security Update (KB2803821) for Windows 8, 7 and Vista ; Windows Security Update (KB2834904) for Windows XP. The only workaround at the moment is to UNINSTALL this MS Update.

Re: Half screen blacked out

PostPosted: Wed Aug 14, 2013 3:09 pm
by patrick
Microsoft has fixed the issues for these users. Run Windows Update again and the re-released 2803821 patch should fix the half-video preview issues. We have just verified this fix on Windows 7 machines.