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Re: Reveal 11 and WIn7 Issues

PostPosted: Tue Jan 07, 2014 2:31 pm
by shatzi
Initially, I had the same issue when upgraded from Muvee Reveal X to 11 on my system in Win7 64bit. The program hung in the splash screen. I sent an email and the very next day Patrick responded, connected online with my system, unpacked a file and... voila! Everything was just fine!

Now, unluckily, I experience the same problem again after the program itself (when launching it) prompted me for an update a few days later. The old same problem! Program hangs in slpash screen! I tried everything. Nothing! I sent again two messages (emails) to the support team but no response yet since 23/12/2013! What is happening anyway? Shouldn't those problems have been solved with the update? Still waiting for the support team or Patrick to contact me!

Re: Reveal 11 and WIn8.1 Issues

PostPosted: Mon Feb 17, 2014 6:01 am
by cfxcorp
Patrick, thank you for fixing my issue. It is nice to get back to my backlog of projects. Now, can I get you to move into the empty house down the street?

-Steve F.